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A consumer research project was conducted at Package InSight’s shopper lab to test the quantitative and qualitative aspects of a grocery favorite: OTC Pain Reliever. 227 participants shopped a representative competitive planogram, which consisted of 19 different SKUs. Participants were asked to shop as they normally would. Eye tracking technology was used to capture the eye movements at 50 times per second to measure participant shopping behavior.
SKUs in Play
19 different SKUs of OTC Pain Reliever were in the display.
The results from this study consist of below sections:
Eye Tracking Key Metrics
- Total Fixation Duration (TFD)
- The time, in seconds, spent on average by participants fixating on this item. The higher the number, the better the package performed.
- Time To First Fixation (TTFF)
- The time, in seconds, from when a product first enters a participant’s field of view until they fixate on it. The lower the number, the better the package performed.
- Fixation Count (FC)
- The total number of times a participant’s scan of the planogram crossed into a particular area of interest.
Eye Tracking Visualization
- Heat Maps
- Gaze Plots
- Measures how many participants chose to buy the item. The higher the number, the better the package performed.
Eye Tracking Key Metrics for SKUs
Eye Tracking Key Metrics for Design Elements
We break down the design elements of your product and identify how shoppers view every part of your package. With this data, we can tell you which elements on your package are working for you and what needs improvement.
(Above pictures are for illustration purpose only. Actual data may vary for different packages.)